Faq

FAQs

At Hands-On Physical Therapy, our physical therapists are highly educated, licensed health care professionals who are dedicated to helping their patients get results.

  • What is physical therapy?

    Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians. Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.

    While every patient’s condition and pain is unique, your physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels. The overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.

  • How do I know if physical therapy will help me?

    Working with you and your doctor, we can discuss your options and help determine if physical therapy will be the right choice for you. Contact us today to discuss your current condition and even set up a free consultation if you choose.

  • What types of physical therapy treatments do you perform?

    Physical Therapy Treatment is based on the initial evaluation findings. We perform various types of physical therapy treatments, and will customize a physical therapy program specific for your particular injury. We are big proponents of manual therapy which is defined as a clinical approach utilizing skilled, specific hands-on techniques used by the physical therapist to diagnose and treat musculoskeletal pain and symptoms.

    The manual therapy techniques and modalities we use include trigger point therapy, muscle energy, soft tissue massage, joint mobilization, proprioception, electrical stimulation and therapeutic exercises. Physical Therapy Treatments are performed in private rooms as well as in the gym based on injury.

  • Can I go to any physical therapy I choose?

    As a patient you have the right to receive physical therapy at any place you choose. At Hands-On Physical Therapy, you will receive the highest quality care while achieving the results you need.  We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff.  We are confident in our ability to help you reach your goals and live a pain-free life.

  • Do I always see the same physical therapist?

    After the initial evaluation you will be assigned to a physical therapist that will be responsible for the implementation of your physical therapy treatment plan. Our goal is to build a strong relationship with you and work together in order to help you improve your health towards independence.

    You will always see the same physical therapist that you start with, except of special circumstances such as schedule difficulties or special diagnoses.

  • How do I schedule an appointment?

    Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today or simply fill out the schedule appointment form on this page.

  • What should I bring to my first appointment?
    • Bring all necessary insurance verification, physicians prescription, list of medications, radiographs (MRI’s, X-rays), etc.
    • Print out the patient forms, fill them out, and bring them with you.
    • Please arrive 15 minutes early to complete any remaining paperwork, so you can maximize your time in your evaluation.
    • Please wear comfortable clothing that allows easy access to your problem areas and a pair of sneakers.
  • Will it hurt?

    Physical therapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.

  • Does insurance cover my treatment?

    Yes, in most cases it does. Our office will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy. For more information, visit our insurance plan page and please do not hesitate to contact our office. We do offer different payment options for your convenience.

  • What if I don’t have insurance?

    For patients who do not have insurance, we offer a discounted fee, due at the time of service.

  • What type of payment do you accept?

    We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service. Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.

  • What do I wear?

    Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas. For treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

  • How long will my therapy sessions last?

    Typically, the first session lasts for 1 hour 15 minutes. Each session after that may be 45-60 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.

  • How many sessions will I have?

    We have found that patients receive optimal benefits while coming three times per week for most diagnoses but this will vary based on your condition where more or less frequent visits will be most effective. Following your evaluation your physical therapist will discuss with you the appropriate frequency based on your diagnosis and physician’s plan of care.

  • What types of education/training do your therapists have?

    Physical therapists have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences. Our physical therapists have graduated from accredited physical therapy programs and are state licensed. Depending on the university, the physical therapy program is either a masters or doctorate level degree. Rest assured, your therapist is well trained to evaluate and treat your condition.

  • Do you offer programs for me once I’m better?

    Yes, once you have completed your therapy sessions, your therapist will review your continuing home program.  We can make arrangements to meet you at your gym to work with you on determining what equipment may be beneficial, and what exercises would be helpful in your continued recovery.